CRM, Scheduling & Automation Pipeline
Client — Château Private Wealth
Backend operating workflow connecting the client journey from website inquiry to internal follow-up.
What was broken
Client inquiries, scheduling, documents, and follow-ups lived in disconnected tools and manual steps. The firm needed one organized pipeline from lead capture through internal operations.
What we built
Trenith migrated and configured the CRM, then built the operating layer around it: lead capture with client status segmentation and smart lists, scheduling automation with Outlook calendar sync and website booking links, DocuSign document workflows feeding a OneDrive storage pipeline, and Make.com automation flows with notification and inactivity-based follow-up triggers.
AI & automation layer
The stack
Outcomes
What this proves
Trenith can build the backend operating system behind a service business: CRM, calendar, documents, automations, and follow-up triggers.
Sitting with the same problem?
A 60-minute call. You leave with a one-page scope and a fixed number, or a straight "this isn't for us."